Henotique Merchandise is your all-in-one digital partner for turning creative ideas into high-quality apparel, offering a seamless path from concept to full-scale production.

We’re headquartered in Bucharest, Romania, with our apparel manufacturing taking place nearby, in the industrial hub of Ploiești.

Our manufacturing is powered by top-tier studios and factories across Romania. Printing and embroidery are carried out in Bucharest or Harghita, while the main garment production takes place at our lead factory in Ploiesti.

We work exclusively with a trusted network of factories under solid partnerships and contracts. This ensures we uphold consistent quality, safe working conditions, and ethical production practices across the board.

The project started in September 2017.

Henotique Merchandise was founded by Călin Burghiu and Eduard Militaru, both with a background in architecture and design. After encountering the challenges of sourcing and producing their own brand, they turned that experience into a collaborative venture aimed at simplifying the process for other creators.

Not at all. Our process is designed to be beginner-friendly, offering step-by-step support from concept to production, so whether you’re new to this or already experienced, you can jump right in with confidence.

We work with fabrics sourced from local artisans and factories, as well as trusted textile suppliers from Portugal, Italy, Turkey, Spain, Greece, Japan or South Korea.

For sure! You can reach out anytime!

Sampling typically runs between €200 and €400, depending on how detailed or complex your design is.

Definitely! We’ve got a handpicked group of suppliers and can help you find materials that match your style, budget, and values.

Henotique Merchandise is perfect for artists and brands who want to launch products, grow their collections, further build their brand, and scale smoothly without the usual headaches.

Henotique hooks you up with a smooth, connected supply chain that makes on-demand production a breeze. You can drop new products quickly, even in small batches, so you can keep expanding your lineup without worrying about quality or design getting lost. It’s all about staying flexible and making scaling easy and stress-free.

Not at all! Henotique Merchandise takes care of all the production details, so you can focus on what you do best: designing, branding, and bringing your creative vision to life.

As soon as your invoice is paid, we get your files ready and send them over for your confirmation. After this, production is ready to go. Just a heads-up, there’s a 1-2 week planning phase to lock in all the details. If anything comes up that might slow things down, we’ll keep you in the loop with updated delivery info right through your chosen contact method option.

Making a product takes some good planning, especially when you factor in designing and prototyping. Usually, it can take anywhere from 1 to 3 months. We recommend starting your design process about 3-4 months before your drop.

Sampling typically takes between 2 to 5 weeks, followed by another 5 to 7 weeks for full production, depending on the complexity of your designs and the order volume.

Not at all. Our process is built with non-designers in mind; you’ll have access to step-by-step guidance. For extra support, feel free to contact us.

To get started, all you need are your initial ideas, budget and timeline goals. From there, we help you create your tech pack, develop your first prototype, and oversee production, offering hands-on support throughout the process.

Yes, it’s pretty normal to have a small variation (about 2cm) in the measurements of the finished garment. This happens naturally during production, so we always recommend planning for that little bit of wiggle room.

Because each garment is made just for you and goes through a careful quality check, the final count might be a little off, sometimes a few more, sometimes a few less. For orders around 50 pieces, a difference of up to 10% is normal. For bigger orders over 100 pieces, it’s usually within 5%.

Once your order is on its way, we’ll send you the tracking info straight to your email so you can keep an eye on it.

Absolutely! We’ll help you track down and develop the perfect materials to match your vision. Whenever you’re ready, just book a call with us!

We mainly use email to send and share important files about your garments. But for quicker chats and easier communication, we’re also on WhatsApp! Just fill out the form on our info page and pick WhatsApp as your preferred way to get in touch.

Just drop us an email at contact@henotique.com, we’re happy to help! Our team’s around Monday to Friday, 9am to 6pm.

For bulk and sample orders, payment is done via bank transfer. Soon you will be able to pay easily with a credit card through a payment processor.

Since every garment is custom-made just for you, all sales are final, so we can’t accept returns or exchanges. But we’re always here to help if you have any questions before ordering!

If you spot any issues with your order, just shoot us an email at contact@henotique.com with a clear description and photos of the problem. We’ll look into it right away, and if it’s a valid case, we’ll sort it out with a replacement, no stress.

We usually work with full upfront payment. However, sometimes we can offer a 50/50 split, half upfront and half before delivery.

You technically can, but we don’t always recommend it. Printing over seams or pockets can lead to higher production costs, but can be an interesting detail depending on your design.

Absolutely! You can pick from a few options:

– Polyester labels
– Cotton canvas labels
– Woven labels 

It depends on the specific design and tech pack, but in most cases, we can accommodate each customer’s request. As for all-over prints, yes, we can do them.

It really depends on your design and goals. If you're working with smaller quantities or want a faster turnaround, DTG is usually the way to go. But if you're planning a bigger run, say 100+ pieces, screen printing might be the better fit.

We’ve got you covered with a bunch of options: printing, embroidery, all-over prints, patches, custom labels, and more.

You’ve got lots of options! From classic screen printing to DTF or digital prints, plus special styles like flock, rubber, puff, and full-color CMYK prints.

We mainly focus on textile products — tops, bottoms, outerwear, activewear, knitwear, underwear and more. We can also take on accessories or any wild idea you have in mind. Don’t worry, we have lots of resources! Just send over your tech pack or concept, and our team will let you know what’s possible.

Yep, we sure do! Our team can create precise cutting patterns and tailor custom fits just for you. Just send over your design and we’ll take it from there.

Yes, we do! We’re here to support you at every step, helping out with the creative process, sketches, designs, pattern making, grading, measurements, placements, and giving tips on the best way to bring your ideas to life.

We ship anywhere in Romania via FanCourier. For international deliveries, we typically use DHL, but we’re flexible and can adapt based on your location, timeline, or preferred shipping method.

Just email us at contact@henotique.com within 3 days of getting your order, and include clear photos showing the issue. We’ll open a case and take care of it following our process.